Comfort Hotel Wellington
Comfortable Wellington Accommodation
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Side-by-side with our 3 Star Comfort Hotel Wellington
Comfort Hotel Wellington
Parliament Buildings

Terms and Conditions

Cancellation Policy

A cancellation fee of one night’s accommodation will be charged to your credit card (supplied at time of making booking) if you do not cancel your booking within 12 hrs of your arranged arrival.

A fee of one night’s accommodation will also be charged if you fail to arrive. In this instance it is treated as a ‘no show’ fee.

The hotel accepts no responsibility to amend your booking due to transport delays/closures/cancellations. i.e. airport, ferry, or road closures due to bad weather. The onus is on you to contact us to avoid the above penalty fees.

Privacy Policy

Privacy

We recognise your right to privacy and are fully committed to protecting it. All information, including your personal details, will be private and confidential and we will not disclose this information to other individuals or organisations without your consent, unless required by law.

Links to Third Party Sites

We may make available a link to a third party’s website. The linked sites are not under our control and therefore we accept no responsibility for the contents of any linked site. We provide the links to you for convenience and is in no way subject to our privacy policy.

Security

We operate a secure data network. The online booking process is secured using SSL (Secure Socket Layer) technology. This is to prevent anyone from intercepting your credit card details during transmission via the Internet. Your credit card details will never be sent in an email or transmitted by any means other than SSL.

Non-credit card information will be sent to us via email.

Proof of Identity

You may be asked to produce proof of your Identity in order to check-in. This is in the interests of safety and security of our hotel and guests.

Minors

Minors - under the age of 18 years - will not be checked into the hotel without written permission from their parents or legal guardian and their acceptance of full and final responsibility.

 


If you have any questions about these or any other matters, please do not hesitate to contact us.